This site is owned and operated by Fairfield City Council using software licensed from Social Pinpoint. For details on how Fairfield City Council collects and protects your personal information, refer to their Privacy Policy below. For details of how Social Pinpoint may access personal information, please refer to Social Pinpoint’s Privacy Policy.

Privacy Statement

We are committed to protecting your personal information. This Statement outlines our practices for protecting your personal information obtained through our corporate website and other Council owned websites.

When you access our websites, information including (but not limited to the following), may be recorded by our Internet Service Provider (ISP) for statistical and operational purposes:

• Your server address
• Your top level domain name (e.g. .com, .gov, .au, etc)
• The date and time of your visit to the site
• The pages accessed and documents downloaded
• The previous site visited
• The type of browser used

No attempt will be made to identify you or your browsing activities from these records except in the unlikely event of a law enforcement agency exercising a warrant to inspect the Internet Service Provider's logs.

We will record your email address only if you send us a message. It will be used only for the purpose for which you have provided it and, unless legally required to do so, we will not disclose it without your consent.

You may provide Council with information directly, such as through subscribing to mailing lists, submitting online request forms/applications or identifying yourself when using particular pages. The amount of information we collect about you depends on how you use our websites.

The only personal information we collect is what you tell us about yourself.

When you request a particular Council service, we will share your contact information as required with a third party to provide these services. These parties are not authorised to use personally identifiable information except for the purpose of providing Council services. Your personal information may be held offshore, including ‘in the cloud’ by our third party service providers.

Council is an agency as defined by the NSW Privacy and Personal Information Protection Act 1998 and has adopted a Privacy Management Plan (PMP) that covers retention and security of personal information, access to personal information held by Council, limits on use of personal information, and limits on disclosure of personal information. A copy of the PMP can be viewed here.

Our corporate website and other Council owned websites include links to websites that are not under the control of Council, and Council is not responsible for the conduct of organisations linked to or from our websites. Before disclosing your personal information on any other website, Council recommends you examine the terms and conditions of that site.

How to Access, Update or Delete your Details

Should you wish to request access to or to update your personal information held by Council, or to request deletion of your personal information, please contact Council's Privacy Officer on the details below for advice and assistance.

Changes to this Statement

We will occasionally update this privacy statement. When it is updated we will revise the ‘last updated’ date at the top of the statement.

How to Contact Us

If you have any questions, please contact us at privacy@fairfieldcity.nsw.gov.au or telephone our Privacy Officer on 02 9725 0222. Additional information can be obtained from the NSW Information & Privacy Commission (IPC) at www.ipc.nsw.gov.au.

Privacy Complaint

If you believe a breach of your privacy has occurred, you can make a privacy complaint to us or the NSW Office of the Privacy Commissioner (part of the IPC). If the conduct complained about relates to an alleged breach by a public sector agency such as Council, the Privacy Commissioner usually takes the view that it would be more appropriate for an internal review application to be made under s53 of the PPIP Act.

You will need to complete the Privacy Internal Review form and lodge it with Council at privacy@fairfieldcity.nsw.gov.au or the IPC.

The following Terms and Conditions govern the use of Fairfield City Council - Have Your Say (“the site”). The software platform is owned by Social Pinpoint Pty Ltd and operated by us, Fairfield City Council ("Council").

By accessing and using this site, you are choosing to accept and comply with the Terms presented throughout this agreement as well as the Privacy Policy and Moderation Policy. These Terms apply to all visitors and users of this site. Linked sites, affiliated services or third party content or software have their own Terms that you must comply with. If you disagree with any of the Terms presented in this agreement, you may discontinue using the site immediately.

If you are under 18 years old, please ensure that your parent or guardian understands and accepts these Terms and Conditions (including the Privacy Policy and Moderation Policy).

What are the conditions with a user’s account?

While using the site, you must not violate any applicable laws and regulations. It is our duty to protect the confidentiality of content you provide on our site in accordance with our Privacy Policy. When you create an account with us, you must always provide us with accurate information. Failure to provide accurate information violates the Terms, which may result in immediate termination of your account on our service. You are responsible for protecting your own password you use for this site and for any activities done under that password. Unauthorised use of your password or account must be immediately reported to us. In some cases, we or our agents may require access to your user accounts to respond to technical issues.

We are not responsible for the content on the site that has been provided by the users of the site. Any content posted by you is subject to the rules of our Moderation Policy. Your contribution to the site may be edited, removed or not published if we consider it inappropriate (refer to Moderation Policy). Contributors should also be aware that their posts may remain online indefinitely. Where practical, you may choose not to identify yourself, deal with us on an anonymous basis or use a pseudonym.

What do we require from our users?

You must understand and agree that, without limitation:

• all information, data, images and other materials are the sole responsibility of the person from whom the content originated;
• you are prohibited from advertising or offering to sell or buy any goods and services
• you cannot transmit Content that contains software viruses or programs designed to change or destroy the functionality of any computer software or hardware; or
• you cannot collect or store personal data about other users of the site
• you cannot impersonate any person or entity, including without limitation to a Council representative
• you cannot interrupt or interfere with the site or servers or networks connected to the site
• you cannot attempt to gain unauthorised access to the site or other use accounts

Can your account be suspended or terminated?

We may terminate or suspend access to your site and/or account immediately, without prior notice, including without limitation if you breach the Terms. We may immediately deactivate or delete your account and all the related files and information in your account. After your account has been terminated, the content you have posted may also remain indefinitely on the site.

If you want to terminate your own account, please send an email to info@socialpinpoint.com.

Governing Law

These Terms shall be governed in accordance with the laws of New South Wales, Australia, without regards to its conflict of law provisions.

Indemnification

Council, its subsidiaries, affiliates, officers, agents, licensors and other partners are not responsible for any loss, liability, claim, or demand, including legal fees, made by any third party due to or arising from a breach of this agreement and/or any breach of your representations and warranties set forth above.

What content do we own?

This website contains the copyrighted material, trademarks, patents, trade secrets and other proprietary information (“Intellectual Property”) of Council and its suppliers and licensors. Council owns and retains all proprietary rights in the intellectual property. All intellectual property in the content of this site including without limitation to text, software, source code, pages, documents and online graphics, photographs, sounds, audio, video and other interactive features are owned by or licensed to us.

Any original content that you submit or post on our site may be made available to the public and allows users to share your content (with the end user acknowledging your contribution) under the Creative Commons Attribution-ShareAlike 4.0 Australian License.

Except for Intellectual Property which is in the public domain or for which you have been given written permission, you may not copy, alter, transmit, sell, distribute any of the Intellectual Property on this site.

We are not responsible for your communications or dealings, including payment and delivery of goods or services, with a third party found via our website. Any loss or damage incurred from those communications or dealings are solely between the user and the third party.

Disclaimer and Warranties

Users must agree that you use of the site is at your own risk. We make no warranty that the site will meet your requirements or be uninterrupted or error-free. Any material that the user downloads through the site is done at their own risk and are responsible for any damages to their computer system or loss of data.

The Privacy statement and Copyright notice are to be read in conjunction with this disclaimer.

While the information on this website has been created with all due care, no warranty is given that this site is free from error, inaccuracy or omission or that the information is the most up-to-date available, and all site content is subject to change without notice.

You should rely on your own enquiries as to the correctness of the contents of the website or of any of the links. It is your responsibility in using this site to make your own decisions about the correctness of any information.

Council reserves the right to change any aspect of this website, including suspending or terminating this website; Council will have no liability to you if this website is changed, suspended or terminated.

Council does not warrant that the website or any material on or accessible through the website is free from malware or other harmful components such as but not limited to viruses, worms, and trojan horses.

The site also contains links to other websites and provides email addresses for other organisations over which Council has no control or responsibility for the content - the links and addresses are provided for your convenience only and do not constitute an endorsement, recommendation of or support for the information contained therein or the external organisations.

The internet exists across open public networks that are neither secure nor private. Accordingly, you acknowledge and accept the risk that any communication to or from this website may be intercepted, used or modified by third parties over which Council has no control and for which Council is neither liable or responsible.

Accordingly, except to the extent permitted by law, Council, its officers, employees, servants and agents expressly disclaim liability for any act done on, omission made in, or use of the content on Council's website or on sites to which it links, and any consequences of any such act, omission or use.

Copyright

The Disclaimer and Privacy statement are to be read in conjunction with this copyright notice.

This website and its contents are subject to copyright under the laws of Australia. The copyright information and materials on this website as a whole is owned by Fairfield City Council although the copyright in some materials incorporated within this website may be owned by third parties. You must not exercise the copyright in the whole or any part of this website for any other purpose except with the written permission of Council or as expressly permitted by statute.

The Council supports the sharing on information and the use of the website content for the purposes of private study, research, criticism or review, as permitted under copyright legislation, however, copyright remains with Council and all content may not be altered or reproduced without permission except as allowed for under the Copyright Act 1968 (Cth).

Unauthorised use or misuse may lead to legal action.

Linking to this site

Other sites may place a link on their page to Council's pages without the need to ask permission as long as the link clearly indicates that it will take the viewer to Council's site, and that Council's site or any content does not appear as a frame within another website or in any other way reformat Council's web pages or its contents.

Third party sites

Council has no control over any third-party sites to which this website links - permission must be sought from those individual website owners regarding copyright of their sites.

Any requests to use individual elements of this site should be made in writing to the Public Officer at Council by email at mail@fairfieldcity.nsw.gov.au or by contacting Council in writing.

What happens if these Terms change?

We reserve the right, at our sole discretion, to modify or replace these Terms at any time without notice. The most recent version of the Terms can be seen on this page. By continuing to access or use our site after those revisions become effective, you agree and will comply to the revised terms. If you do not agree to the revised terms, please discontinue using our site.

Contact Us

If you have any questions about these Terms, please contact us at mail@fairfieldcity.nsw.gov.au